Blog

Tips to enhance your on-hold messages

Customers can get frustrated over your support hotline, usually involving confusing call options, troublesome connections, or unhelpful representatives. If your phone system has problematic on-hold messaging, you’re likely to cause further annoyance to an already irate person. Solving their problems isn’t something that you can leave to automated voice messages, but it’s essential in most […]

How to market SMBs with Pinterest

The waitlist for Pinterest’s latest “DIY Promoted Pins” tool is proof of how eager small- and medium-sized businesses are when it comes to social media marketing. Establishing a solid online presence, promoting corporate content, and driving website traffic at the same time is every business owner’s dream come true. Here are some pointers to keep […]

PC fixes are a drain on your company’s budget

Security professionals should be beefing up your network security, implementing advanced firewall software, and identifying risks for possible breaches. In reality, they spend a huge chunk of their time troubleshooting issues on individual personal computers (PCs). That workflow is not ideal, but that’s what normally happens in many organizations. At what cost? Read on to […]

6 tips to secure Mac computers

As a business owner, you want nothing more than to see your business succeed. But when faced with stiff competition and sophisticated cybercriminals, it’s hard to shake off the feeling of uncertainty. The future might be unpredictable, but the security of your Mac devices doesn’t have to be. So lock things down with these helpful […]

Hurricane-proof your business

While it’s easy to turn a blind eye against hurricane warnings and think “I already have a business continuity plan in place”, it pays to be extremely cautious, especially when the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes this year. Needless to say, you simply can’t afford not to […]

Are your website’s images hurting your SEO?

Small- and medium-sized businesses are often tempted to relegate their search engine optimization (SEO) analysis to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the detail you need to start making improvements, and one of the things they tend to glaze over is image optimization. Do […]

Prevent ransomware with HIPAA compliance

The healthcare industry is constantly under threat of new cyberattacks. Last month, hospitals and healthcare organizations were among the first victims of WannaCry ransomware — a malware strain that holds your data hostage and demands $300 for their release. However, those that follow HIPAA regulations are better equipped for future attacks. For those who don’t […]

Return of the smartphone attack

Due to the recent WannaCry ransomware exploits, business owners are refocusing their efforts on protecting computer networks. Despite that, many leave one key device unaccounted for: their smartphone. The truth is hackers can exploit the technology in your smartphone to conduct malicious acts, and one of the most common is Bluetooth technology. Google paid a […]

Six new features from Android O

Since it has just been released as a beta test, the next version of Google’s Android operating system still doesn’t have a full name and is known as “Android O” for now. What has been confirmed so far are extended battery life and an optimized notification system. But that’s not all. Here we’ve rounded up […]

NSA endorses mobile virtualization

Mobile device management is a full-fledged subset of IT security. Employees store and view sensitive data on their smartphones, which exposes your organization to a significant amount of risk. Although there are plenty of great solutions for managing this, the National Security Agency (NSA) believes mobile virtualization is the next big thing. US government approved […]