Improve your VoIP system for the holiday season

The holidays bring great opportunities to boost sales. With increased customer activity, you have to ensure that your Voice over Internet Protocol (VoIP) system is capable of handling the extra load. Here are some ways you can optimize your VoIP system for the holiday rush to ensure that your customers have a positive experience and that your business benefits from the increased traffic.

How to keep your VoIP system secure

Plenty of businesses, regardless of size, use internet phones. But although Voice over Internet Protocol (VoIP) systems are quickly becoming the norm, many business owners don't realize that these systems are vulnerable to attack if they are not properly secured.

6 Essential solutions to secure your VoIP phone systems

Voice over Internet Protocol (VoIP) systems have many benefits for business, chief among which is their flexibility. With VoIP, users can easily communicate over long distances using any device, whether it’s a computer, phone, or even a tablet. But it's due to this flexibility that VoIP systems can become more vulnerable to security risks and attacks.

Tips to help you keep your VoIP service up and running

Voice over Internet Protocol (VoIP) calls are made through the internet instead of traditional phone lines. So, if your company's internet connection is down, its ability to make and receive phone calls also suffers. Below are some strategies you can use to make sure your VoIP phone service doesn't experience any interruptions.

4 VoIP system costs you need to consider

Voice over Internet Protocol (VoIP) systems can streamline business communications, but like any technology investment, you need to consider its direct and indirect costs. Here are the different costs you need to account for when owning a VoIP system.

TDoS: What it is and how to protect against it

Does your business use a Voice over Internet Protocol (VoIP) system? If so, you need to be aware of telephony denial-of-service, a type of attack on VoIP systems. Learn more about TDoS and how to prevent it from disrupting your operations.
What is TDoS?
A denial-of-service attack aims to crash a system by bombarding it with an overwhelming number of requests, forcing the targeted system to shut down eventually.

4 Ways AI-powered VoIP can benefit your business

In business, time is money. For instance, the faster you can communicate with colleagues and customers, the more productive you can be. That's why so many companies are turning to AI-powered Voice over Internet Protocol (VoIP) for their telecommunications needs.

Your guide to choosing between VoIP softphones and hardphones

When choosing which VoIP telephony system to use, your business has the option of using either VoIP softphones or hardphones. But what makes one better than the other? This blog will highlight their differences to help you make the right choice.
VoIP Softphones
Softphones are apps or programs that let you send and receive phone calls and text messages using a computer, tablet, or smartphone connected to the internet.

Don’t fall victim to VoIP eavesdropping!

Eavesdropping is a cyberattack wherein hackers obtain and record Voice over IP (VoIP) phone conversations, usually to steal confidential information. This is done without the victim’s knowledge or consent. VoIP eavesdropping can be done by installing a VoIP sniffer on the company’s network, or by hacking into the user’s device.

Upgrade your business with unified communications

As a business owner, you're always looking for ways to make your company more efficient and profitable. One way to do this is to implement unified communications (UC). In this blog post, we'll discuss how UC can help upgrade your business’s information system and other advantages of adopting a UC platform.