What you need to know about VoIP Quality of Service

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS).
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

The advantages of unified communications for small businesses

Companies looking for an approachable, affordable, and reliable upgrade to business processes are turning to unified communications (UC) to improve their information systems. UC is cheaper than ever to deploy, and its simplicity attracts business leaders formerly reluctant to adopt new technologies.

Protect your network against VoIP theft of service

As with any communication that takes place over the internet, Voice over Internet Protocol (VoIP) calls have a raft of security risks. One of these is theft of service. Read on to learn more about this type of VoIP-related fraud, and how you can protect your organization against it.

Which is better, Microsoft Teams or Google Meet?

If your business hasn’t already found the right platforms to support your remote workforce, it’s high time you did so. When it comes to business communications, Microsoft Teams and Google Meet are among the best. Both come with audio and video call functions, but you may prefer one over the other once you get to know what each offers on top of these.

Adopting VoIP is a great way to future-proof your company

Total immersion into tech is increasingly becoming a requirement in today’s business landscape. But despite this, many companies still use legacy phone systems. It would be smart to move on from outdated communications platforms and embrace a flexible, future-ready solution: VoIP.
Different phone systems
Phones have come a long way from analog landlines.

Fend off VoIP cyberattacks with these tips

Voice over Internet Protocol (VoIP) technology has vastly improved team collaboration. VoIP systems, however, are not immune to a variety of cyberattacks. And because VoIP-based threats are not as well-known as ransomware, phishing mail, and other more recognizable attacks, organizations tend to be lax toward securing their communications systems.

Here’s how to protect your VoIP system

Companies that rely heavily on customer service and sales need a reliable, efficient, and effective telecommunications system. If that system breaks down even for just a day, the resulting losses can be significant. This is why you would do well to protect the company’s Voice over Internet Protocol (VoIP) telephony system.