One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time.

In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting.

My philosophy about marketing is, and always has been, that if I spend a dollar on marketing today, I should be able to directly point to a sale and tangible ROI from that investment as quickly and efficiently as possible. In my world, we don’t count hashtags, likes, friends, and followers as “success.

There’s no doubt that as one of ABC’s Shark Tank investors, Daymond John knows what it takes to start a company from nothing and grow it into a massive success.

Born in Brooklyn and raised in Queens by a single mom who worked three jobs to put food on the table, no one can say John had any special advantages as a kid.

Small- and medium-sized businesses (SMBs) face persistent cybersecurity challenges. These businesses are often targeted by cybercriminals due to their valuable data and limited security resources, but that doesn’t mean that they're helpless. Managed IT services providers (MSPs) can help SMBs strengthen their cybersecurity with comprehensive solutions and services.

As we increasingly rely on our Android devices for various tasks, such as navigation, weather updates, or finding nearby services, it's easy to overlook the potential risks that come with sharing our precise location. Disabling your device’s location settings is the best way to mitigate these risks.

In recent years, new cyberthreats such as the Flashfake botnet, the Koobface worm, and Mac Defender malware have been targeting Mac devices. On top of these, Mac users are also at risk of phishing scams, spam, and other online threats. The good news is that you can implement measures to safeguard your Mac.

Growing your business involves learning how to make money and hang on to it responsibly. When you’re in the weeds, it’s easy to think that a fancy piece of well-marketed software could help dig your way out. That’s usually not the case, and you’ll likely end up paying for software that you don't need and barely use, and that burns through your bank account.

Training employees on anything can be an expensive process. You incur the cost of investing in necessary materials plus the time it takes away from your employees doing revenue-generating activities. But what’s worse when it comes to cyber security training is the expense you’ll incur if that training fails.

Are you tired of constantly juggling between different windows on your computer? Dual monitors can be the game-changer you need to overcome such challenges. By adding an extra monitor to your workstation, you can revolutionize the way you work, play, or create digital content.