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UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.

5 Signs You’re Due For A Tech Upgrade

At first, hanging on to old technology for as long as possible seems like a great way to stretch your IT budget. However, the cost of doing so is much higher than simply replacing the tech. Continuing to use old hardware and outdated software can cost your business in productivity, budget and security.

The Truth About Cybersecurity Every Business Leader Should Know

There are many common myths when it comes to cybersecurity, and, unlike harmless stories, these myths can leave you with gaping holes in your company’s cybersecurity defenses. Here are five common myths and the truth behind them.

Myth #1: It Won't Happen To Us.

There’s a common belief among small and medium-sized businesses that they are too small to be a target for attackers.