Investing in new IT? Be careful of these 5 common mistakes

Investing in new IT solutions can boost your team’s productivity, improve your customer service, and fortify your cyber defenses. To maximize the returns you gain from any new IT investment, be careful of these common mistakes.
1. Failing to align new tech with business goals
While many advertisers sell new technologies as the ultimate solution to all your problems, the truth is that not every IT solution is a good fit for all businesses.

5 Tips to prevent VoIP downtime

Voice over Internet Protocol (VoIP) telephony systems are more mobile, have greater functionality, and cost less than traditional landline phones. But like any type of IT, VoIP is vulnerable to disruptions caused by equipment failure, disasters, and cyberattacks.

Here are 5 mistakes to avoid when investing in IT

Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes.

Why business continuity plans fail

Even the best managed IT services provider (MSP) can overlook certain business continuity plan (BCP) details. This is why businesses should always be on the lookout for the following pitfalls of BCP to ensure that the plan works as it should.
Over-optimistic testing
The initial testing attempt is usually the most important, because it's when MSPs can pinpoint potential pain points in the recovery plan.