What you need to know about VoIP Quality of Service

Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS).
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

Ask these 3 questions about your servers

While you’re still alive and kicking, your heart should never skip a beat. It’s the same with your servers. They’re always working, ensuring your business stays operational even if you don’t pay attention to them. However, business owners tend to overlook their servers as most times it is a simple case of being out of sight, out of mind.