Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference.

Although Windows 10 is packed with wonderful new features, it’s far from perfect. Users have complained about storage, connectivity, and update issues, among other things. If you’ve encountered any of these issues, no need to panic. We have listed down five simple fixes to the most common Windows 10 problems.

Many IT professionals believe small- or medium-sized business (SMB) owners should leverage the benefits of application virtualization. Some SMB owners, however, are confused with what it can do for them. Here’s a brief guide on what you need to know.

SMBs are steadily transitioning from traditional phone services to VoIP solutions for team collaboration. Since VoIP threats don’t make headlines as often as cyberthreats like ransomware and phishing, not everyone knows how to combat them. Here are five tips to secure your company’s internet-based communication devices and services.

With major improvements like Calendar.help, Outlook, and Surface Pen, you would think that Office 365 has already reached its full potential. With the Office Insider feature, you’re bound to be proven wrong as you’ll have access to new features that make Office 365 better with each update.

If you think Google Apps is already doing a great job by making difficult tasks easier, you might want to know how it does that. G Suite applications use machine learning algorithms that not only help you with hard tasks, but also help you avoid repetitive ones.

There are countless apps on the Google Play Store, and this makes choosing the best ones for your tablet hard, to say the least. Some actually make your device more functional, while others simply don’t deliver. We’ve handpicked seven of the apps that will really help you get the most out of your Android device.

Why do hackers attack? Is it for money, notoriety, or political reasons? As a business owner, you should always try and find out the motive behind an attack to help you determine whether or not you’re a target and what data you need to protect. Let’s take a closer look at four different types of hackers and their motives.

We’re all busy. That’s why knowing and actually using your Mac’s keyboard shortcuts is important, as they will help save hours of your time in the long run. For those who are not well versed in shortcuts and other handy tricks on Mac OS, here are five useful tips.

When it comes to business computers, you can't mess around. The wrong choice of hardware can pile up costs for any small- and medium-sized business (SMB). You don't need unnecessary repairs, incompatible systems, and data breaches slowing operations down or draining resources.