Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support.
Can AI empower customer service agents?
Android P: Top Features You Must Know
Virtualization is not the same as the cloud
Business phones: How long should they last?
Outlook gets new features
What you must know about Google I/O 2018

Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google's new creations and the upcoming version of Android got everyone excited.
Keeping files secure with Windows 10

Ransomware brings a world of trouble to any business. From operational disruption and revenue loss to total shutdown, no company is spared. That is why it's wise to regularly back up your business data in multiple locations, including the cloud. Which is where Windows 10’s backup and restore tools come in handy.
Leave no room for hackers to operate
What does Apple know from your data?

Privacy is something everyone values, so as we become more and more connected online, we become more and more concerned about volunteering our information. Tech companies like Apple, Google, Facebook, and Amazon not only get the data we willingly provide, but also get lots of data we unwittingly provide.